• Contact for wholesale and distribution enquiries.

Terms of Service

Please read these Terms of Service carefully before using the Oud Khaleeji website, mobile application, or customer support services. By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these terms.

We may update these Terms of Service from time to time without prior notice. Any revised terms will become effective immediately upon publication on our website. We encourage you to review this page regularly to stay informed of any updates.

By placing an order through our website, you agree to the version of the Terms of Service that is in effect at the time your order is submitted. If changes in applicable laws require us to modify these terms after your order has been placed but before it has been fulfilled, the updated legal requirements will apply. In all other cases, the Terms of Service published at the time of your purchase will govern your order.

If you do not agree with these Terms of Service, please discontinue the use of our website and services.

Privacy Policy

Welcome to the official Oud Khaleeji website. We are committed to providing a secure, convenient, and enjoyable online shopping experience while protecting your personal information and respecting your privacy.

Any personal information collected through our website is used solely for processing orders, improving our services, communicating with customers, and fulfilling our legal obligations. We handle your information with the highest level of confidentiality and in accordance with applicable privacy laws.

Eligibility

To use our website and place an order, you must meet the following requirements:

  • Be at least 18 years of age.
  • Be legally authorized to make purchases using one of our accepted payment methods.
  • Accept and comply with these Terms of Service.
  • Provide accurate and complete information when placing an order.

Orders placed through the UAE website must include delivery addresses located within the United Arab Emirates. Please refer to our Shipping Policy for complete delivery information.

Our website and services are intended for personal use and gift purchases only. Commercial purchasing or resale through our website is not permitted. Oud Khaleeji reserves the right to refuse or cancel any order that is reasonably suspected to be intended for commercial purposes.